Google's Gmail application lets you do most of the same things you can with your old email application. It also has some powerful new features, and a few things work differently than what you're used to. Here are resources for learning and mastering your new email application.

Getting Started

Video (3:30) A quick look at Gmail conversations, search, chat, archiving, labels, filters, and more.

Quick steps for how to compose messages, add attachments, reply and forward, and print messages.

Quick steps for organizing messages with labels and setting up other elements of your environment.

Create contact groups to organize your personal contacts and to use as personal mailing lists.

Contact Support


Making the Switch

<<REMOVE this item if NO users are switching from Outlook.>>

Learn to accomplish some of the same tasks in Gmail that you're used to in Outlook.

An introduction to Gmail's unique mail management features, including conversation threads, archiving. stars and labels, and Google powered search.

Features you might be used to in your old email application than aren't yet in Gmail.

<<REMOVE this item if NO users are switching from Outlook.>>

Switching from Outlook: Gmail and Calendar

Self-paced training (short clips - 1 hour total) A comprehensive introduction to switching from Outlook to Google Apps. Covers threaded email conversations, contacts, labels, mail filters, calendar events, syncing events from Outlook, and more.

Quick Video Clips

(1:30 - 3:00) Short clips on threaded conversations, labels, filters, archiving, message search, archiving, and more.

Advanced Tips and Tricks

<<REMOVE this item if you are NOT enabling labs for your domain.>>

(PDF) Find a wide variety of tips on reading and managing your email.

(PDF) Enable keyboard shortcuts in your Gmail settings. Then quickly perform almost any Gmail task without a mouse.

(PDF) Quickly find any message using powerful search operators and shortcuts.

Become a power searcher

(Scroll down after opening the link.)

Managing your Inbox: Gmail Tips and Tricks

Self-paced training (short clips - 1 hour total) Go beyond the basics to learn strategies for using labels, filters, archiving, and Google search to manage your inbox.


Yes, you can access Gmail on your mobile phone! Follow the link to find out how.

Options for mobile users


For even more information about using Gmail, check out the Gmail Help Center.